Privacy Policy

Adventurecarz may collect the following information when you use our website or contact us.

1.1 Information Submitted Through Enquiry Forms

When you submit an enquiry through our website, we may collect:

• Full name
• Mobile number
• Email address, if requested
• Preferred vehicle
• Intended rental dates
• Pickup and drop-off locations
• Any additional information you provide through the enquiry form

This information helps us understand your requirements and respond to your booking enquiry.

1.2 Information Shared Through WhatsApp

Our website provides WhatsApp links or buttons that allow visitors to contact us directly.

If you contact us through WhatsApp, we may receive your phone number, profile information made available through the service, and any messages or information you choose to share.

1.3 Technical Information

When you visit our website, certain technical information may be collected, depending on the website features and tools in use. This may include your IP address, browser type, device information, pages visited, and website usage data.

This information may help us understand how visitors interact with our website and improve its performance.

Adventurecarz may use the information collected to:

• Respond to customer enquiries and booking requests.
• Provide information about available vehicles and rental services.
• Contact customers regarding vehicle availability, rental dates, and booking requirements.
• Coordinate pickup and drop-off arrangements.
• Respond to customer questions and provide support.
• Maintain enquiry records and manage customer communications.
• Improve our website, vehicle listings, and customer experience.
• Understand website traffic and measure marketing performance, where applicable tools are enabled.
• Prevent fraudulent, unauthorized, or abusive activities.
• Comply with applicable legal obligations.

We process personal information for legitimate purposes connected with our services and in accordance with applicable law.

The Adventurecarz website allows visitors to browse available vehicles and submit an enquiry through the website's contact or booking enquiry form.

When a customer submits a form, the information provided may be used by our team to contact the customer, discuss vehicle availability, clarify rental requirements, and explain the booking process.

Submitting an enquiry does not automatically confirm a booking or guarantee vehicle availability.

Our team will contact the customer to discuss availability and the next steps.

The website does not currently provide an online payment facility. Customers should contact Adventurecarz directly for information about rental charges, security deposits, payment arrangements, and other booking requirements.

Adventurecarz provides WhatsApp links or buttons on its website to make it easier for customers to contact us.

Clicking a WhatsApp button may redirect you to WhatsApp, a third-party messaging service operated by Meta.

Information shared through WhatsApp may be used by Adventurecarz to:

• Respond to enquiries.
• Share vehicle availability and rental information.
• Discuss booking requirements.
• Coordinate pickup and drop-off arrangements.
• Provide customer support.

Your use of WhatsApp is also subject to WhatsApp's applicable terms and privacy policy.

Adventurecarz does not control the independent privacy practices of WhatsApp or other third-party services.

Customers should avoid sharing unnecessary sensitive personal information through messaging platforms.

Our website may use cookies and similar technologies to maintain website functionality, understand visitor behaviour, and improve our services.

Depending on the tools implemented, these technologies may help us:

• Understand how visitors navigate the website.
• Identify technical issues and improve website performance.
• Understand which vehicle listings receive attention.
• Measure website traffic and visitor engagement.
• Evaluate marketing and advertising performance.

Third-party analytics or advertising tools may also collect certain technical information when enabled.

Visitors can manage cookies through their browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, consent will be obtained before using non-essential cookies or tracking technologies.

Adventurecarz may use third-party service providers to support website operations, customer communication, analytics, advertising, and other business functions.

Depending on the services implemented, these may include:

• Website hosting and infrastructure providers.
• Providers responsible for handling website enquiry forms.
• Communication platforms such as WhatsApp.
• Website analytics services.
• Digital advertising and campaign measurement platforms.

These providers may process relevant information as necessary to deliver their services, subject to applicable terms and legal requirements.

Adventurecarz does not control the independent privacy practices of third-party platforms. We encourage customers to review the relevant privacy policies when using those services.

Adventurecarz does not sell customers' personal information.

We may share relevant information with third parties when reasonably necessary for the following purposes:

Service Providers: To support website hosting, enquiry management, communication, and business operations.

Legal Requirements: When disclosure is required by applicable law, regulation, court order, or a lawful request from a competent authority.

Security and Fraud Prevention: When necessary to investigate suspected fraud, protect our customers, or safeguard our business and legal rights.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose.

Adventurecarz retains personal information only for as long as reasonably necessary to respond to enquiries, manage customer communications, maintain business records, resolve disputes, and comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal obligations.

Adventurecarz takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Customers should avoid sharing unnecessary sensitive information through website forms or messaging platforms.

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise concerns about how your personal information is handled.
• Exercise other rights available under applicable data protection laws.

To exercise these rights, please contact Adventurecarz using the contact details provided below.

We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law.

Our website may contain links to third-party websites, social media platforms, or external services.

These third-party services operate independently and may have their own privacy policies and practices.

Adventurecarz is not responsible for the privacy practices or content of external websites. We encourage visitors to review the relevant policies before sharing personal information with third-party services.

Our car rental services are intended for individuals who meet the applicable legal requirements for renting and driving a vehicle.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

Any personal information collected in connection with our services will be handled in accordance with applicable legal requirements.

Adventurecarz may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about how their information is handled.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

Business Name: Adventurecarz Location: Guwahati, Assam, India Website: https://adventurecarz.com/

Office Contact Numbers:

+91 70024 57987 +91 96784 49177

Email: adventurecarz23@gmail.com

Office Address: 38, Ground Floor, House No., Lakshmi Nagar Road, opposite Nursery Field, Sundarpur, Guwahati, Assam 781005.